Shipping policy

Shipping Policy | RM General Trading

Last Updated: June 2, 2026

At RM General Trading, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

We currently ship to selected domestic and international destinations. Shipping availability may vary depending on the product, destination, and local regulations.

Shipping Time

Estimated delivery times:

• Pakistan: 2-7 business days
• United Arab Emirates: 2–5 business days
• International Orders: 7–21 business days

Delivery times are estimates only and may vary due to customs clearance, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery location, package size, weight, and selected shipping method. Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive tracking information, where available, to monitor the progress of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. RM General Trading is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, RM General Trading cannot guarantee delivery dates and is not liable for delays caused by third-party couriers, customs authorities, or unforeseen events.

If you have any questions regarding shipping or delivery, please contact us:

RM General Trading

📧 Email: rmgeneraltradingllc.sp@gmail.com

📱 WhatsApp: +923166569955

📍 United Arab Emirates & Pakistan

Thank you for choosing RM General Trading. We appreciate your trust and look forward to serving you.